[title heading=”4″ align=”left”]Frequently Asked Questions[/title]
What is the lead time on 3D printers?
The Lead Time, or delay for 3D printers are up to 6 weeks. This is how long an order takes to be shipped from China where both the Wanhao and ZBot are coming from. If we have stock, you can have your 3d printer in a few days.
For some 3D printers, we can also air freight it from China, which will reduce the lead time, but increase costs. This is why we ask that you contact us for a quote and time frame for the 3D printer you want.
What Payment Options do we have on the website?
We currently only support making an EFT to our banking details. The details will be displayed on your confirmation email along with the total. Orders are only shipped once payment have cleared for the full amount.
Cash deposits at a bank is not supported since the amount we get after the bank fees does not match the total.
What Delivery Options do you have?
We make use of The Courier Guy for our deliveries to mayor hubs.
We will quote you with the prices for their services from us to you, which can include Same Day delivery (to selected areas).
Should you wish to use your own courier company, or arrange for pickup from our location, that is also fine. Just note that payment need to have cleared before any Parcel will be cleared to leave our premises.